Manage your sign-in and account details

Updated 27 October 20262 minute read

Every Loomis product has a You group at the bottom of Settings, with Profile and sign-in and Notifications. They belong to you and look the same in every product.

Your name, email and password

Profile and sign-in shows your name, your email and the date you joined. Edit opens a window where you change your name and email. The Sign-in card shows whether you've set a password and whether two-factor is on. Change and Manage open the same window, where you can also see where you're signed in and sign out of a device you don't recognise.

Choose your emails

Notifications lists each kind of message the product sends you, by email and in the app, and lets you switch them on or off. Billing messages and safety alerts always come by email. In Loomis Personal, it's also where you choose how often check-in emails come. See How your check-ins work.

Tips you've dismissed

Profile and sign-in can bring back every tip and explanation you've hidden on this device.

Something not working

Use Send feedback on Profile and sign-in to tell us about a bug or an idea in your own words. It goes straight to Darren, who runs Loomis.

Your data and deleting your account

In Loomis Personal, exporting and deleting live under Settings, Data and privacy. See Download a copy of your data and Delete your Loomis account.

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Manage your sign-in and account details - Loomis