How sensitive information is handled in reports

Updated 26 October 20262 minute read

Some things a person posts in public say more about them than any organisation needs to know. Loomis handles these before anyone else sees them.

In a Loomis Verify report

Before a check report is released to the organisation that asked, Loomis screens every quoted passage for special personal information. That covers:

  • race or ethnic origin
  • religious or philosophical belief
  • political persuasion
  • trade union membership
  • health
  • sex life or sexual orientation
  • biometric information
  • criminal behaviour
  • a private identifier

A passage that discloses any of these is withheld. The report shows a Withheld marker where it was, with the kind of information it was. The marker explains that the content played no part in any finding on the report. The withheld words aren't in the report the organisation receives, so it can't open them.

In Family safety flags

An urgent safety alert email says only that something needs a parent today. It never names the child, the platform or the kind of flag, because an inbox preview can be read over a shoulder. The detail stays inside Loomis, behind the parent's sign-in.

When a parent opens what caused a flag, it's recorded in the child's reveal log. The child sees that log on their own page, and nobody can delete it. See Family plan safety alerts and who sees them.

Asking about a report

If you think a report about you holds something it shouldn't, use the data rights form to ask for a correction or deletion. See If an organisation asked Loomis to check you.

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How sensitive information is handled in reports - Loomis