Invoices and billing details

Loomis makes an invoice for each payment once it goes through. You download it from your billing page.

Loomis Personal and the Family plan

Open Settings, then Billing and invoices. Payments lists each payment, with Download receipt beside it once its invoice is ready. Invoices are addressed to your account name and email. To bill a business instead, choose Edit on Receipts go to, tick I'm paying as a business and add:

• The legal name, and a trading name if you use one.
• Its registration number and VAT number, if it has them.
• The billing address, and a billing email if it's different from your account email.

Verify and Social

An organisation has one set of billing details for every Loomis product it uses. Admins find them under Settings, then Billing and invoices, in Verify or Social. Changing them in one product changes them in both.

The page lists each product your organisation pays for, with its plan, its next charge or paid-through date, the card that pays, and an invoice to download for each payment. If you aren't an admin, the page asks you to contact one.

Fill in the registered name, plus a trading name, registration number, VAT number, invoice email and billing address as they apply. Leave the VAT number empty if you aren't VAT registered. A blank billing address uses the registered address.

Changing your details

Changes apply to invoices made from then on. Invoices already issued keep the details they were issued with.

If an invoice needs correcting, a person handles it. Contact us.